Your privacy matters to us. This policy explains how TournamentCaddy collects, uses, shares, and protects your personal information.
Last updated: February 10, 2026
TournamentCaddy ("we," "us," or "our") operates the TournamentCaddy platform (the "Service"), a software-as-a-service golf tournament management application accessible at tournamentcaddy.com and related subdomains.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, participate in tournaments managed through our Service, or otherwise interact with us. Please read this policy carefully. By using the Service, you consent to the practices described in this policy.
If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
We collect information you voluntarily provide when you register for an account, create or manage a tournament, register as a player, or contact us. This may include:
When you access or use our Service, we may automatically collect certain information, including:
We may receive information about you from third-party services you use to authenticate (such as email-based sign-in providers), payment processors (such as transaction confirmation from Stripe), and analytics providers. We only collect the minimum information necessary to operate and improve the Service.
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
If you register as a player or participant in a tournament, your registration information (name, email, phone number, handicap, and team assignment) will be shared with the tournament organizer(s) who manage that event through our platform.
If you are part of an organization on our platform, certain information (such as your name, role, and activity within the organization) may be visible to other members of that organization based on their role and permissions.
Scores, leaderboard standings, team assignments, and related tournament data may be made publicly available through our leaderboard pages, embeddable widgets, and short-link tournament URLs, as configured by the tournament organizer.
We share information with trusted third-party service providers who assist us in operating, maintaining, and improving the Service. These providers are contractually obligated to use your information only for the purposes of providing services to us and are bound by confidentiality obligations. Our key service providers include:
We may disclose your information if required to do so by law, in response to a valid legal process (such as a subpoena, court order, or government request), to protect our rights, privacy, safety, or property (or that of our users or others), to enforce our terms of service, or to investigate potential violations. We may also share information in connection with a merger, acquisition, bankruptcy, or sale of all or a portion of our assets.
We take the security of your information seriously and implement a variety of technical, administrative, and organizational measures to protect it, including:
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining safeguards appropriate to the sensitivity of the data we process.
We use cookies and similar technologies to operate, secure, and improve our Service. The types of cookies we use include:
We also use feature flags with deterministic hash-based evaluation to provide consistent experiences during gradual feature rollouts. These do not track you across third-party sites.
Most web browsers allow you to control cookies through their settings. You can typically choose to block or delete cookies, although doing so may affect the functionality of the Service.
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:
You have the right to request a copy of the personal information we hold about you. You may also request that we provide your data in a structured, commonly used, and machine-readable format.
You have the right to request that we correct inaccurate or incomplete personal information. You can update much of your information directly through your account settings.
You have the right to request deletion of your personal information, subject to certain exceptions (such as data we are required to retain for legal or legitimate business purposes). Please note that we use soft-delete mechanisms, meaning your data may be marked as deleted but retained in our systems for a limited period before permanent removal.
You can opt out of promotional emails by following the unsubscribe instructions in those messages. You may also contact us to update your communication preferences. Please note that even if you opt out of promotional communications, we may still send you transactional messages related to your account or active tournaments (such as registration confirmations, score updates, and billing notices).
Some browsers offer a "Do Not Track" (DNT) signal. We currently do not respond to DNT signals, as there is no industry-wide standard for compliance.
If you are a California resident, you have the right to know what personal information we collect, the purposes for which it is used, and whether it is sold or disclosed to third parties. You have the right to request deletion of your personal information and to opt out of the sale of your personal information. We do not sell your personal information. To exercise your rights, please contact us using the information provided below.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and object to processing of your personal data, as well as the right to data portability. Our legal bases for processing your data include your consent, performance of a contract (providing the Service), our legitimate interests (improving and securing the Service), and compliance with legal obligations. You also have the right to lodge a complaint with your local data protection authority.
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes such as maintaining audit trails and financial records.
Tournament data (including scores, leaderboards, and participant records) is retained to provide historical records for organizers and players. If you request deletion of your account, we will remove or anonymize your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business needs.
Audit logs and security records may be retained for an extended period to support security investigations, fraud prevention, and regulatory compliance.
The Service is not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately and we will take steps to remove that information from our systems.
Tournament organizers who allow minors to participate in their events are responsible for obtaining appropriate parental or guardian consent and for ensuring that any minor participant data is handled in compliance with applicable laws.
Your information may be transferred to and processed in countries other than the country in which you reside. Our servers, service providers, and infrastructure partners may be located in the United States and other jurisdictions. These countries may have data protection laws that differ from those of your country.
When we transfer data internationally, we take steps to ensure that appropriate safeguards are in place, including contractual commitments from our service providers to protect your data in accordance with this Privacy Policy and applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page. For significant changes, we may also notify you via email or through a prominent notice on the Service.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.
Email: support@tournamentcaddy.com
We will respond to your request within a reasonable timeframe and in accordance with applicable law. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.